Effective December 2, 2022
Mantra Systems, Inc. d/b/a Practis (“Practis,” “we,” “us,” “our”) respects your privacy and values your trust. The purpose of this Privacy Policy is to inform you of the treatment and handling of personal information that we may learn about you from using our website at gopractis.com (the “Site”), by use of our mobile application (the “App”), and/or by use of any of our products or services (collectively, with the Site and App, the “Service”). “You” or “your” or similar terms refer to you as a user of our Service.
If you have any questions regarding this information or our privacy practices, please contact us via the methods set out in the How to Contact Us section at the end of this Privacy Policy.
By using our Service, you consent to our Privacy Policy and our Terms of Use (www.gopractis.com/document-terms-of-use). If you do not agree with the terms of this Privacy Policy or our Terms of Use, then you should immediately discontinue use of the Service without providing any personal information to us.
Practis collects the following categories of personal information (a) directly from you, such as through forms on our Site or App or when you engage with training content, (b) from third parties, such as your employer who may enroll you in the Service, (c) from the device and browser that you use to access our Site and/or App, and (d) cookies and similar technologies.
Identifiers
We may collect your name, email address, phone number, and username and password.
Professional Information
We may collect the name of your employer and your title and/or position.
Audio-Visual Information
We may collect video and audio recordings as part of our learning methodology. These recordings are accessible to you to help you for training purposes as well as to your employer. Practis also uses these recordings to enhance our learning methodology and improve our products and services.
Training Information
We may collect information about trainings that you participate in through the Service, including whether or not the training is completed and your performance in the training. This information is also available to your employer.
Device Information
We collect device information when you visit the Site or use our App. This includes your computer or mobile device type, browser type, online and/or unique personal identifiers, IP address, and geolocation information.
Internet Activity
We may collect information concerning your interaction with the Site and App, including when you access the Site and/or App and your browsing activity on the Site and/or App (such as which pages you visited, in what order, and for how long). This may include “traffic” data or tracking information provided by the Site’s host or similar providers (e.g., Google Analytics) and may be helpful for marketing purposes or for improving the Service.
Inferences
We may also draw inferences from the information described above. Such inferences may reflect your characteristics, behavior, and abilities. You are not required to provide all personal information identified in this Privacy Policy to use our Service or to interact with us, but certain functionality will not be available if you do not provide certain personal information. For example, if you do not provide certain personal information, we may not be able to respond to your requests or allow you to register an account.
We store certain information that gets collected automatically at our end through cookies and other similar technologies on our Site. A cookie is a small string of information that a website that you visit transfers to your browser for identification purposes. Cookies can be used to follow your activity while using a website or across websites, and that information helps companies understand your preferences and tendencies, as well as improve and personalize your website experience. Some cookies are necessary to operate a website, while others can be functional, analytical, or used for marketing purposes, including targeted advertising (as discussed in more detail below). The cookies and similar technologies that we use are generally divided into the following categories:
You can prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections “Help,” “Internet Options,” or “Settings.” If you disable or delete certain cookies in your Internet browser settings, you may still access our Site, however, you might not be able to access or use important functions or features of the Sites, and you may, for example, be required to re-enter your log-in details.
Do-Not-Track Signals
At this time, Practis does not recognize automated browser signals regarding tracking mechanisms, which may include “do-not-track” instructions.
The Service is not intended for users under the age of 13 and Practis does not knowingly collect personal information from individuals under the age of 13. If you are aware of, or suspect that, someone under the age of 13 is using the Service without permission, please notify us immediately by contacting us as detailed below. If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out the FTC Guidelines for protecting your child’s privacy online.
We collect and use personal information for the following purposes:
Practis may share personal information with the following third parties:
If you no longer want to receive our newsletter or other marketing communications, you may unsubscribe at any time by following the unsubscribe link in the communication itself. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account.
If you wish to update information associated with your account or cancel your account, please contact the administrator for your organization.
We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. We have implemented various security measures to protect both the personal information and the general information that we receive from you through the Service. Whenever you give out personal information online there is a risk that third parties may intercept and use that information. Although we seek to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. To the extent permitted under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized access by third parties, or other causes beyond our control.
You play an important role in keeping your information secure. You should not share your username or password with anyone. If you have reason to believe that your account is no longer secure, please contact us immediately at the contact information in the How to Contact Us section below.
Data Transfers
As a US company, most of our operations are conducted in the United States and in order to provide the Service, personal information will be processed in the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers. With respect to transfers originating from the European Economic Area, we implement the standard contractual clauses approved by the European Commission. Where required by such laws, you may request a copy of the suitable mechanisms we have in place by contacting us as detailed below.
Retention of Your Personal Information
We typically retain personal information for as long as necessary to fulfill the purposes for which the information was collected; as otherwise needed to address tax, corporate, compliance, employment, litigation, and other legal rights and obligations; and as otherwise permitted by law.
Legal Basis for Processing Your Personal Information
Where required, we have several different legal grounds on which we collect and process your personal information for the purposes set out in the Our Use of Personal Information section above, including: (i) as may be necessary to perform a contract with you; (ii) as necessary to comply with a legal obligation; (iii) consent (where consent has been provided as appropriate under applicable law); and (iv) as necessary for our legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of the Service).
Automated Decision-Making
We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you.
Your Rights
As available and except as limited under applicable law, individuals in the EU and UK have the rights described below:
Some rights may be limited, and we may need to retain certain personal information, as required or permitted by applicable law. To inquire about our exercise the rights listed above, at any time, contact us at support@gopractis.com with the subject line “EU Privacy” so that we can get your email to the right team, or log-in to your account. We will respond to you request consistent with applicable law.
If you feel that your request or concern was not satisfactorily resolved by us, you have the right to lodge a complaint with your local data protection authority.
This section contains additional disclosures for residents of Canada. If you wish to request access to or correction of your personal information, or to opt-out of the processing of your personal information or request that we delete your personal information, you may contact us at support@gopractis.com with the subject line “Canada Privacy” so that we can get your email to the right team. You may also contact us for information about how foreign-based service providers process your personal information or if you have any questions or complaints about the manner in which we treat your personal information.
We retain personal information for as long as necessary to fulfill the purposes for which the information was collected; as needed to address tax, corporate compliance, employment, litigation, and other legal rights and obligations; and as otherwise permitted by law.
This Privacy Policy is effective as of the date at the top of this policy. Practis has the discretion to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage users to frequently check this page for any changes and to stay informed about how we are helping to protect the personal information we collect, especially before you provide information, and particularly personal information, directly to us through the Service. In the event of a material change to this Privacy Policy, we will provide a message through our website or via email informing you of the change.
If you have any questions about this Privacy Policy or our Service, please contact us at support@gopractis.com.